Repath Solutions

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Zoho Desk

‌‌Zoho Desk-Award winning customer service software.

User friendly customer support solution for growing businesses and enterprises.

Gartner has recognized Zoho Desk in the 2021 edition of the Magic Quadrant Report for CRM Customer Engagement Center. ‌
Check how Repath helped a global leader in maritime satellite communications services to coordinate support agents around the globe using Zoho Desk.

The power of Help Desk

Create tickets and assign them to the right person. Automatically associate ticket with customer.

Give your employees the right tool to ease their work day. No more lack of information or time waste.

Handle system warnings and errors with a ticketing system.

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Zoho Desk Ticket Dashboard

Stay on top of analytical and professional reports

Daily, weekly, monthly reports about ticket statuses, time spending, client reviews and so much more.

Support your contacts through every source

Let your customers create tickets to your system anytime and everywhere.

Get real time notifications when customers need help.

Measure the productiveness of your support team and check your processes’ efficiency.

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Email marketing that’s personalized and personal

Use beautiful email templates to create customized notification /response emails that serve different purposes.

For example, you can create a template that informs customers that their ticket has been received.

Are you ready to provide Top Notch Customer Service?

Repath’s solutions enable businesses to create more meaningful, personal and productive relationships with customers.

Get a Free Consultation